LiveChat – Customer service

LiveChat is a platform for providing excellent customer service, which, in turn, boosts revenue and makes consumers happy. LiveChat allows you to provide excellent support to mobile consumers while also ensuring that they always have a positive experience.

Never again should you pass up an opportunity to interact with consumers! Even if your internet connection is spotty, the LiveChat mobile app will continue to function without a hitch regardless of where you are. Helping out customers has never been simpler.

More than 30,000 businesses from all around the globe couldn’t be incorrect, can they?

  • Software for customer support that is both powerful and easily accessible:
  • Customer information
  • A preview of incoming messages and answers that are all set to go
  • Multi-channel support
  • File sharing
  • Notifications both inside the app and through push
  • Agent list with profiles that may be edited


Install LiveChat on the following:

1. Quickly find solutions to issues posed by customers

Instant responses in the current moment. Quick and easy for your staff, and quick and easy for the consumer.

Examine the text that the consumer is entering before the message is sent. Make use of replies that are already prepared for inquiries that are similar. Help your customers more quickly and more easily, and see an increase in overall satisfaction.

2. Support smarter, not tougher

Utilize automated processes as much as possible.

Utilize automated greetings to engage clients depending on their activity on the website by recommending items, making announcements, and providing other information. Improve the efficiency of your customer support by assigning conversations automatically to the appropriate teams.

3. Resolve tickets at any time and in any location

Using our built-in ticketing system, you can manage difficult issues from inside your Android app. It is possible to reassign tickets between different groups, save all open cases in a particular folder, and quickly locate information on the ticket’s current state.

4. Close more sales

Increase your sales possibilities by efficiently collecting leads, qualifying them, and following up with them.

Take advantage of the fact that potential buyers are already on your website by interacting with them. Assisting consumers throughout the purchase process can not only enhance their overall experience but also help you close more deals.

5. Cut expenses

Adding more people to the roster is not the solution.

Maximize the efficiency of your customer service expansion. Boost your productivity with features that are very strong.

Maintain a high level of customer satisfaction by providing help to several visitors at once and responding to their inquiries in a timely manner.

For more information on how LiveChat may help you grow your company, please visit our website at

Simply by installing LiveChat on your mobile device, you may immediately boost the quality of customer assistance you provide. Maintain a superior experience for your consumers at all times by providing support for them regardless of where you are.

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