The live chat software that everyone from large corporations to small businesses all around the globe loves and trusts is called Zendesk Chat. The mobile app incorporates a significant number of useful features that are accessible through the online dashboard.
When you engage in conversation with a customer, they are three times more likely to make a buy. Join the over 200,000 websites that are currently using Zendesk Chat as a means of providing improved customer assistance through the live chat application.
The following are some of the advantages of using the app:
Manage, monitor, and respond to interactions with visitors regardless of where you are.
Improve the quality of your live customer assistance by giving visitors the chance to see their prior chat history as well as the most recently frequented pages on your website.
Get real-time information on who is now browsing your website and interact with new potential customers on your site.
You will never miss a chat message from a customer, and you will be alerted whenever a visitor is on your website thanks to complete support for push notifications.
Chats between agents may help improve their ability to collaborate when they are on the go.
The shortcuts function allows for faster response times from customer service agents and less time spent typing.
Switch between our online web dashboard and the mobile applications with ease, all while picking up the discussion just where you left off.
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